Welcome to the Service Desk Portal

The IT Service Desk looks forward to assisting you with your technical needs. Submitting a support request through this portal allows Ancora IT staff to receive, track, and respond to all requests in a timely manner. Please click the new ticket link above to open a service request or log in to the Service Desk to check the status of a previously submitted support request.

Announcement: Concur will be undergoing maintenance from February 13, 2025 to February 17, 2025. During this time Concur will be inaccessible. If you have an emergency during the maintenance please reach out to your Education Director on your campus. Once the maintenance is completed you will have to access Concur using the Okta Dashboard - okta.ancora.com.

In addition to the IT Service Desk portal, you can reach the Service Desk by calling 855-335-8248.

Please allow 24 hours for our help desk team to review and reach out regarding your ticket.