Welcome to the Service Desk Portal

Canvas is currently down due to a cybersecurity incident at Instructure, Canvas's parent company. This is a nationwide issue affecting thousands of schools and is not related to our systems.

Instructure has confirmed that passwords and financial data were not involved. They are actively working to resolve the situation.

Please be wary of phishing attempts — do not click suspicious links or share your credentials.

We will notify you when Canvas is back online. Thank you for your patience.

The IT Service Desk looks forward to assisting you with your technical needs. Submitting a support request through this portal allows Ancora IT staff to receive, track, and respond to all requests in a timely manner. Please click the new ticket link above to open a service request or log in to the Service Desk to check the status of a previously submitted support request.

In addition to the IT Service Desk portal, you can reach the Service Desk by calling 855-335-8248.

Please allow 24 hours for our help desk team to review and reach out regarding your ticket.